Choose a plan that works for you
Free
Create instant communities on your website and connect your users.
1,000 hours per month
Cumulative hours your website pages are actively viewed in browsers each month. It counts only the time when pages are in the foreground, not minimized or in a background tab. This metric is called Viewing Time. Learn more in the FAQ below.- Live group chatsEnhance your website with live group chats featuring unlimited users and chat rooms. The only limit that applies is the total Viewing Time per month, which is based on the duration your web pages containing Now4real are open and visible to users.Unlimited simultaneous usersUnlimited MAUUnlimited chat rooms
- Presence countersDisplay real-time counters that track the number of visitors on individual pages and across your entire site. Features include a top-ten ranking of pages with the most viewers and active chatters, alongside a dynamic world map highlighting the countries your visitors are connecting from.
- Plug-and-play widgetEffortlessly integrate our plug-and-play widget into your site with no coding required. Simply add it to your pages using our provided script or WordPress plugin for instant functionality.
- Developer-friendly APIEmpower developers with our modern, developer-friendly JavaScript API. Provided SDKs enable the creation of custom widgets and user interfaces, offering complete control over the design and management of live chats and real-time counters.
- Social and email loginEnable users to chat by signing up through a social network or with their email. We handle all aspects of the sign-up and sign-in processes, ensuring a seamless experience without any management required on your part.
- Real-time analyticsAccess comprehensive real-time analytics for your site, including detailed user presence, dynamic rankings, and live maps, providing insights into visitor behaviors and engagement.
- Historical analyticsAccess historical analytics directly from the Publisher Dashboard. Explore detailed charts of concurrent viewers and more, providing valuable insights to enhance visitor engagement and strategic decision-making.
Premium
Unlock advanced features, customize engagement, and expand your community reach.- All Free plan features, plus:
- 3,000 hours per monthCumulative hours your website pages are actively viewed in browsers each month. It counts only the time when pages are in the foreground, not minimized or in a background tab. This metric is called Viewing Time. Learn more in the FAQ below.Need more hours?$3 per block of 1,000 hours
- Use your logoCustomize your chat widget by adding your own logo to the header and welcome message, reinforcing your brand identity directly within the user interface.
- Welcome messagesCraft personalized welcome messages to greet users at the top of each chat, and customize attention-grabbing texts that float above the widget, ensuring a dynamic and engaging user experience.
- Roles and moderationEnhance community management by assigning roles to users. Equip moderators with abilities to delete messages, mute users, manage chats, and more, while empowering guests with extended message lengths, the ability to bypass moderation, publish polls, and other exclusive privileges. Customize each role with badges featuring custom colors and text to maintain an orderly and engaging chat environment.
- Profanity filtersMaintain a respectful chat environment with our automatic profanity filter, which blocks offensive language in multiple languages. Enhance your control by adding custom lists of words to block. Opt to also prevent the sharing of personal data and external links. Additionally, select the appropriate GIF rating to ensure content suitability.
- Live pollsEngage your audience in real-time with live polls. Seamlessly integrate interactive polling into your chats to gather opinions, conduct surveys, or simply increase user interaction and excitement. Easy to set up and fun to participate in, live polls can transform passive viewers into active participants.
- Message durationControl the visibility of chat messages with customizable durations. By default, messages disappear after 3 hours, but you can set durations ranging from 1 minute to 4 weeks. Additionally, define the maximum length of each message in characters to tailor the chat experience to your site’s needs.
- Chat without registrationFacilitate easy access to chats with the no-registration option. As an alternative to social and email login, allow users to join conversations by simply choosing a nickname. This feature promotes quick participation and enhances user engagement by removing barriers to entry.
- Chat transcriptsGain valuable insights into user interactions on your website with full access to chat transcripts. Retrieve and review conversations from chats spanning the last 12 months to understand your audience better and refine your engagement strategies.
- Real-time reportsStay informed with real-time reports delivered directly to your email. These reports include detailed chat transcripts, lists of reported messages, and other vital analytics to help you monitor and optimize user engagement on your website.
- Advanced site structuresEfficiently manage complex site structures by aggregating aliases of your main domain and any subdomains, such as www.site.com, site.com, and blog.site.com. This integration ensures that counters and pagechats are shared across all domain aliases and subsites. Enhance user experience by displaying presence counters not only for the current page but also for other pages within the site. For example, on the homepage of a news site, you can show live viewer counts for each article next to their titles, providing immediate insight into which content is drawing the most interest.
- Custom Auth and SSOOptional feature. Utilize the authentication system provided by your site to implement single sign-on (SSO) for Now4real. Define fine-grained authorizations to control chat visibility and restrict access to counters. Learn moreOptional: $20 per month
- Email supportContact us via email, and our support team will assist you promptly.
Business
Empower your brand with full White Label and be the only data controller.- All Premium plan features, plus:
- 15,000 hours per monthCumulative hours your website pages are actively viewed in browsers each month. It counts only the time when pages are in the foreground, not minimized or in a background tab. This metric is called Viewing Time. Learn more in the FAQ below.Need more hours?$3.50 per block of 1,000 hours
- White LabelWith White Label capabilities, we operate solely as a data processor, not a data controller. This arrangement means your users are only required to accept your terms of service and privacy policy, not ours, aligning seamlessly with your brand’s legal and privacy frameworks. Learn more
- Custom Auth and SSOUtilize the authentication system provided by your site to implement single sign-on (SSO) for Now4real. Define fine-grained authorizations to control chat visibility and restrict access to counters. Learn moreIncluded
Enterprise
Scale up with tailored pricing, custom payment terms, and priority support.- All Business plan features, plus:
- Very high traffic volumesBenefit from tailored pricing designed to accommodate very high traffic volumes, ensuring that even massive numbers of users are managed efficiently and cost-effectively.
- Flexible paymentsTake advantage of flexible payment options tailored to your needs. We offer custom payment terms and a variety of payment methods to suit your business requirements.
- Priority supportGain access to Priority Support for expedited assistance and expert help. Our dedicated team ensures your queries and technical issues are prioritized, providing you with faster responses and personalized service.
All prices are in US dollars and exclude VAT (where applicable)
Frequently Asked Questions
What is Viewing Time?
Viewing Time measures the total duration that your website’s pages are actively visible to users in a given month. We only count the time when a page is in the foreground—when it moves to the background or is minimized, the timer stops. This ensures that the Viewing Time accurately reflects when your site is actively being viewed, not just left open in a tab.
Importantly, only the pages where the Now4real script is inserted will count towards the Viewing Time.
For example, if your site logs 2,000 Viewing Hours in one month, it means it was actively in view for that duration. This could happen in several ways:
- 24,000 users each viewed your site for 5 minutes, adding up to 2,000 hours.
- 1,381 users each viewed your site for 20 minutes weekly, resulting in 2,000 hours over the month.
- 66 users each viewed your site for an hour daily, totaling 2,000 hours.
Thus, 2,000 Viewing Hours signifies 2,000 hours of genuine human engagement with your website, not just passive tab presence.
Does the Free Plan require any registration?
No, activating Now4real on your site is as simple as adding our script to your pages—no registration required! It starts working immediately. However, you might consider creating a free account on the Publisher Dashboard to unlock additional features, such as historical analytics and more, to enhance your experience.
How does the Premium Plan work?
You can upgrade from the Free Plan to the Premium Plan at any time to access premium features and more Viewing Time. Simply sign up or sign in to the Publisher Dashboard, add your sites, and select the Premium upgrade.
Pricing Structure:
- The Premium Plan costs $15 USD per month, paid upfront. This fee includes 3,000 hours of Viewing Time.
- If your Viewing Time exceeds 3,000 hours in a month, the overage is billed at $3 per additional block of 1,000 hours.
Example:
- You subscribe to the Premium Plan on February 14th and pay the $15 monthly fee.
- By March 14th, your site uses 4,163 Viewing Hours.
- The overage is 1,163 hours, rounded up to 2 blocks (2,000 hours), costing an additional $6.
- Your total charge on March 14th is $21 ($15 for the next month + $6 for the past month’s overage).
In the Dashboard, you can set a maximum limit for the monthly variable fee. If this limit is reached, Now4real services will be paused until the beginning of the next month.
Upgrade now for more features and flexibility—it’s easy and quick!
Why upgrade to the Business Plan?
The Business Plan is tailored to meet the demands of websites looking for advanced customization and control.
- Extended Viewing Time: Benefit from a significant increase in Viewing Time compared to the Premium Plan. This enhancement is essential for websites with high engagement, ensuring that your community’s interactions remain uninterrupted by time constraints.
- White Label: With our White Label option, your users will only need to agree to your terms of service and privacy policy, not ours. This feature allows for a seamless integration of Now4real into your brand’s legal and privacy frameworks, maintaining a consistent user experience. Learn more.
- Custom authentication and authorization: Gain complete control with custom authentication and authorization settings. These features allow for seamless integration between your website’s login system and Now4real, offering precise control over user access and interactions within chats.
Upgrade to the Business Plan now for enhanced features and greater control over your community engagements!
Do you store my credit card details?
No, we do not store your credit card details. In fact, we do not have access to them at any point during the payment process. Your payment information is securely managed by Braintree, our payment processing partner. Braintree, a division of PayPal, operates under stringent Level 1 PCI DSS compliance and is listed on Visa’s Global Compliant Provider and Mastercard’s SDP List.
Cardholder data is securely stored in the Braintree Vault, which employs multiple encryption keys with split knowledge and dual control mechanisms. This means that even in the event of a data breach, the information would be unusable without the encryption keys. Furthermore, this data store is not connected to the internet, ensuring an additional layer of security.
How can I estimate Viewing Time?
Traditional analytics tools provide an estimated upper bound for Viewing Time by calculating the total number of sessions multiplied by the average session duration within a month. However, this figure may not accurately represent the actual time your website was visible in users’ browsers. Traditional analytics often continue to count a session as active until a user is idle past a specified timeout, even if the user is not actively viewing the page.
Now4real measures Viewing Time more accurately by stopping the timer as soon as a page is no longer visible in the foreground. This approach ensures that the recorded Viewing Time truly reflects when your website was actively being viewed.
What happens if I reach the max Viewing Time?
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Free Plan: If you consume 1,000 hours of Viewing Time in a month, the Now4real service on your website is automatically suspended until the next month when your account is recharged with another 1,000 hours. Our widget will discreetly disappear from your pages, ensuring no disruption to your users.
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Premium Plan: This plan includes 3,000 hours of Viewing Time each month within the fixed fee. If you exceed this allocation, the service is only suspended if you also reach the maximum variable fee you have set in your Dashboard.
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Business Plan: With 15,000 hours of Viewing Time included in the fixed fee, this plan supports higher traffic volumes. Additional hours are charged according to the Variable Fee structure up to the cap you configure in your Dashboard.
Why upgrade to the Premium Plan?
The Premium Plan enhances your website’s interactivity and insights, providing significant advantages over the Free Plan:
- Increased Viewing Time: Boost your limit from 1,000 to 3,000 hours per month, allowing for extended interaction and greater data collection on user engagement. If you exceed the included Viewing Time, additional hours are priced at only $3 per 1,000 hours. This rate is designed to be budget-friendly, allowing you to accommodate spikes in traffic without substantial cost increases.
- Custom logo: Customize your chat widget by adding your own logo to the header and welcome message, reinforcing your brand identity directly within the user interface.
- Access to chat transcripts: Review and analyze full transcripts of pagechats to uncover valuable insights and feedback from your users’ conversations.
- Customizable message duration: Decide how long chat messages remain visible. Unlike the Free Plan’s fixed 3-hour limit, choose a duration that suits your community’s needs.
- Advanced moderation tools: Automate moderation to filter out profanities and inappropriate language across multiple languages, enhancing the chat experience for all users.
- Role management: Assign roles such as moderator or guest to users, complete with custom badges, refining how participants interact within your chat spaces.
- Customizable welcome messages and attention grabbers: Tailor introductory messages and alerts to engage users the moment they join a chat, ensuring a personalized experience.
- Live polls: Engage your audience in real time with live polls. Seamlessly integrate interactive polling into your chats to gather opinions, conduct surveys, or simply increase user interaction and excitement. Easy to set up and fun to participate in, live polls can transform passive viewers into active participants.
- Comprehensive registration options: Enhance user accessibility with a variety of authentication methods. Offer direct authentication via Single Sign-On (SSO), allowing seamless integration with your existing user management systems. Additionally, users can participate in chats without any registration, ensuring immediate engagement and inclusivity.
- Full site coverage: Integrate chat features across all your site’s domains and subdomains (e.g., www.site.com, site.com, blog.site.com), providing a unified user experience across your digital presence.
- Extended presence indicators: Display real-time viewership counters not only for the current page but for other key pages, such as article counts on news site homepages.
- Direct technical support: Gain direct access to our support team for any technical queries or issues, ensuring faster and more effective resolutions.
Upgrading to the Premium Plan provides a wealth of features that empower you to manage and engage your site’s community more effectively while gaining deeper insights into user behavior.
Upgrade now for more features and flexibility—it’s easy and quick!
What are the benefits of the Enterprise Plan?
The Enterprise Plan is designed for websites experiencing very high traffic volumes and substantial monthly activity. This plan offers:
- Custom Pricing Models: Tailor your plan with pricing that fits the scale and usage patterns of your business, ensuring cost efficiency as your needs evolve.
- Flexible Payment Terms: Negotiate payment terms that match your budgeting and cash flow requirements, providing financial ease and predictability.
- Dedicated Support: Receive priority support from our dedicated team, ensuring that any issues are swiftly addressed and resolved.
- Scalable Solutions: Access advanced features that scale with your growth, from increased Viewing Time to enhanced data analytics and more.
If you’re ready to take your website engagement to the next level, please contact our sales team to discuss how the Enterprise Plan can be tailored to your specific needs.
More questions?
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